This Privacy Policy explains how East Coast Tree Service LLC collects, uses, and protects personal information on our website.

Who We Are

East Coast Tree Service LLC
178 Andover Rd, Billerica, MA 01821, United States
Phone: +1 781-518-8014
Email: ea***********@*****ok.com
Website: https://www.eastcoasttreeservices.com/

Information We Collect

• Name
• Email address
• Phone number
• Street address
• Form submission details and messages
• Cookies and similar data
• IP address and basic device data collected by analytics and advertising tools

How We Collect It

• Contact and estimate forms on the website
• Cookies and pixels placed by our site and trusted partners
• Google reCAPTCHA on forms to prevent spam

How We Use Your Information

• To send estimates and respond to your requests
• To improve our services and website performance
• For marketing, advertising, and remarketing
• For newsletters if you choose to subscribe
• For security and fraud prevention

Legal Basis

We process your information with your consent, to perform a contract, and for our legitimate interests in running and improving our business. We also process information to meet legal obligations when applicable.

Analytics, Ads, and reCAPTCHA

We use Google Analytics and Google Ads to understand site usage and to show relevant ads. We use Meta Pixel for advertising and measurement. These partners use cookies and similar technologies.

• Google Privacy Policy: policies.google.com/privacy
• Google Ads Settings: adssettings.google.com
• Meta Privacy Policy: facebook.com/privacy/policy

Our forms are protected by Google reCAPTCHA. The Google Privacy Policy and Terms apply.

Cookies

Our site uses both functional cookies and analytics or advertising cookies.

• You can block cookies in your browser settings
• You can opt out of Google Analytics with the browser add-on at tools.google.com/dlpage/gaoptout
• You can manage interest based ads at optout.aboutads.info

Data Storage

We store contact and estimate information in internal spreadsheets and business email. Access is restricted to authorized personnel only.

Data Security

• SSL encryption on our website
• Restricted access based on role
• Regular backups

No method of transmission or storage is 100 percent secure. We work to protect your information using reasonable safeguards.

Sharing of Information

We do not sell or share your personal information with third parties for their own marketing. We may disclose information when required by law or to protect our rights and safety.

Data Retention

We keep personal information only as long as needed for the purposes in this policy. We may keep data longer when required by law, to resolve disputes, or to maintain business records.

Your Choices

• You can opt out of marketing emails by using the unsubscribe link in the message
• You can manage cookies in your browser

We do not provide a self service portal to access, update, or delete your personal data. You can contact us using the details above and we will handle your request as required by applicable law.

Children

Our website and services are not directed to children under 13. We do not knowingly collect information from children under 13.

International Users

Our business is based in the United States. Your information may be processed in the United States. By using our site you agree to this processing.

Links to Other Sites

Our website may contain links to third party sites. We are not responsible for their content or privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new date.

Contact Us

If you have questions about this Privacy Policy, contact us at ea***********@*****ok.com or +1 781-518-8014.

Last updated: November 13, 2025